Why Is My Pole Saw Not Cutting?

Knowledge Based

I’ve seen it happen plenty of times: a pole saw that hums and spins but won’t cut through a thing. It’s a situation that catches you off guard, especially when you’re halfway through a job. There’s usually a simple fix. Most of the time, it’s just a small adjustment or maintenance issue that’s easy to sort out. Whether it’s a dull blade, incorrect chain tension, or a part that’s shifted out of place, knowing what to check gets you back to work quickly and safely.

Why Is My Pole Saw Not Cutting.

Identifying the Main Problem

Engine Runs, But the Blade Doesn’t Move

If your pole saw powers up but the chain stays still, you’re likely dealing with a disconnected or worn-out drive system. In gas-powered models, this could mean a broken clutch or a damaged driveshaft. Electric models might have stripped gears or a loose connection inside the housing. Always unplug or shut off the saw before checking the internals.

Blade Spins, But Won’t Cut

Sometimes the chain moves as expected, but it simply doesn’t bite into the wood. This usually comes down to a dull blade, wrong tension, or even a backward chain installation.

Blade and Chain-Related Issues

Dull or Damaged Teeth

A dull chain won’t cut no matter how fast it spins. If the teeth look shiny or rounded, they’ve lost their edge. You may also notice burn marks on the wood or increased vibration during use. Sharpen the chain using a file guide or replace it if it’s worn beyond recovery.

Incorrect Chain Tension

Too much tension makes the saw sluggish and strains the motor. Too little causes the chain to sag or jump off the bar. You should be able to lift the chain slightly off the guide bar, but it should snap back into place without sagging. Adjust it according to the manufacturer’s instructions.

Chain Installed Backwards

A backward chain is a surprisingly common mistake. The sharp edge of each tooth should face forward on the top section of the bar. If it’s facing the wrong way, the chain spins, but no cutting happens. This is an easy fix and worth checking first if your saw suddenly stops cutting after a chain replacement.
“One of the most common issues I see is the chain being installed in reverse after maintenance,” says Tim Keller, a certified arborist and tool repair specialist based in Michigan.

Other Mechanical or Setup Issues

Bar Oil Problems

Chain lubrication is essential for smooth cutting. If your chain is dry or heating up, your oil system may be clogged. Clean the oil ports and make sure the oil reservoir is filled.

“Running a saw without proper bar oil will wear out the chain and bar faster than people realize,” says Leah Morton, a professional landscape technician with over 15 years of experience.

Motor or Engine Underperforming

In gas models, stale fuel, a dirty air filter, or carburetor issues can reduce engine output. Battery-powered saws may lose cutting power if the battery is worn or low on charge. Electric saws can overheat if ventilation is blocked. If the motor can’t maintain speed under load, cutting performance will suffer.

Wrong Application or Material

Trying to cut branches that are too thick, frozen, or filled with dirt can bog down your saw. Pole saws are designed for light to moderate pruning. Hitting a nail or hidden metal object inside a branch can also damage the blade or stop it entirely.

Safety and Maintenance Reminders

Clean Between Uses

Dirt, sawdust, and sap collect in the chain, bar groove, and vents. Over time, this buildup mimics the symptoms of a dull chain. After every use, clean the saw thoroughly to keep it performing well.

Don’t Force the Saw

Let the saw do the work. Pressing too hard into the wood puts unnecessary stress on the motor and blade. A clean, sharp chain should cut with steady, gentle pressure.

Final Takeaways

When a pole saw stops cutting, the solution is often a basic adjustment or quick inspection. Dull blades, loose tension, dry chains, or reversed installation are among the most common issues, and all of them are easy to fix. With a little routine care and proper use, your saw can stay sharp, safe, and efficient every time you use it.

Richard McMann
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